| Backup Questions

Question 1 of 20

1. Question

Do you find it difficult to make decisions?

Never
Somewhat or sometimes
Usually or a good deal
Practically always or entirely

Question 2 of 20

2. Question

Do you avoid people or situations that may lead to conflict?

Never
Somewhat or sometimes
Usually or a good deal
Practically always or entirely

Question 3 of 20

3. Question

You have confidence in your own judgement.

Never
Somewhat or sometimes
Usually or a good deal
Practically always or entirely

Question 4 of 20

4. Question

When with a salesperson who is making an effort, do find it hard to say no?

Never
Somewhat or sometimes
Usually or a good deal
Practically always or entirely

Question 5 of 20

5. Question

Are you reluctant to speak up in a discussion or debate?

Never
Somewhat or sometimes
Usually or a good deal
Practically always or entirely

Question 6 of 20

6. Question

You always seem to have the right answer.

Never
Somewhat or sometimes
Usually or a good deal
Practically always or entirely

Question 7 of 20

7. Question

If a person in a movie or restaurant keeps bumping your chair you would ask them to stop?

Never
Somewhat or sometimes
Usually or a good deal
Practically always or entirely

Question 8 of 20

8. Question

You often give people solutions or make decisions for them.

Never
Somewhat or Sometimes
Usually or a good deal
Practically always or entirely

Question 9 of 20

9. Question

When you differ with a person you respect, can you express your viewpoint?

Never
Somewhat or sometimes
Usually or a good deal
Practically always or entirely

Question 10 of 20

10. Question

When a person is unfair do you call their attention to it?

Never
Somewhat or sometimes
Usually or a good deal
Practically always or entirely

Question 11 of 20

11. Question

Friend or colleague complains to you

You sarcastically say, go tell someone who cares
You empathize, listen, and ask questions
You sympathize and share the problem or have a mutual complain fest
You immediately try to solve the problem
You do (b) and help them find a solution
You listen to the complaint and feel hopeless you can’t help

Question 12 of 20

12. Question

Someone is opinionated and dominates a meeting at work

You do things to sabotage and show them up
You stay quiet and hope for a speedy end
You try to out-dominate
You acknowledge the persons views
You do (d) and use tact and diplomacy to add balance to the meeting.
You are the dominant person

Question 13 of 20

13. Question

A stranger, unintentionally, pushes in before you at a service center

You say nothing and self-reprimand
You state, with annoyance, to the person and the server, “I was next”
You allow them to be served, turn to another, roll your eyes, and sarcastically say, “people can be so rude”
You acknowledge the person and say they obviously did not seen you waiting and take up the opportunity to be served
You good naturally smile and say, “go ahead, looks like you’re in more of a hurry.”
You are usually the person in a hurry

Question 14 of 20

14. Question

Someone wants you to take on extra work and you are already at capacity

You say “yes” and work back without them knowing the impact on you
You say “no” outright, it is not your job
You say “yes” and then complain about how unfair it is to another person and potentially sabotage the quality or timing of the work (as part of the 3 answer)
You acknowledge the importance of the request, articulate your situation, then you look for a win/win solution
You take it on and then find you legitimately take time off for stress
You are usually the person asking

Question 15 of 20

15. Question

Someone at work tries to blame you for something that you were not at fault for

You wear it and question how you could be so stupid
You wear it and then go into sabotage and/or gossip about the situation to another
You acknowledge the importance of the situation and tactfully bring the subject to solving the problem rather than finding the fault
You take the person head-on and argue that you had nothing to do with it and blame others or the accuser
You acknowledge the importance and resolve to fix the problem
You are usually the one who is trying to find out why a problem occurred

Question 16 of 20

16. Question

A service provider has not lived up to promises

You ring and abuse them
You ring, wait, and get the run around, and they don’t adequately fix your problem
You ring and make friends with them hoping they will respond by fixing your problem well
You acknowledge mistakes can be made, articulate your disappointment, and share how you would like the problem solved or you negotiate a solution
You articulate your disappointment, and share how you would like the problem solved
You go onto social media and talk about how bad they are without having alerted them to the issue

Question 17 of 20

17. Question

A sibling or friend has breached your confidence and you have found out

You say nothing and continue with your friendship
You say nothing but either sabotage or give a silent treatment
You abuse your friend and cut off
You share your distress but forgive and get back into relationship
You share your distress, listen to what might have happened and lay down a basis for moving forward
You firmly lay down a basis for moving forward

Question 18 of 20

18. Question

You received a meal at a restaurant and it is not up to standard.

You don’t say anything and tell the waiter at the end, everything was alright, you just didn’t have a big appetite
You make a big fuss and ask to speak to the chef and threaten to not come back of they don’t appease you in some way (or parts of)
You loudly comment to the rest of the customers about how bad the food is, when the waiter is not there
You befriend the waiter and point out the problem and hope that they do something about it
You acknowledge it’s busy and people make mistakes and then state what you’d like to rectify the immediate problem
You go straight to the manager and ask him/her to rectify the problem

Question 19 of 20

19. Question

A person you have met for the first time is rambling on about their pet subject that does not interest you

You smile and suffer in silence wondering when you can make a break
You overtly say I’m not interested in that subject and change to something you like
You ask questions about them and why they have their interest rather than in the subject itself, in the hope you can move to a better topic
You listen briefly, acknowledge their interest, politely terminate the conversation, and move on
You stay suffering and eye roll to those around you, then make an excuse to get away
(c) and /or (d) depending on the topic

Question 20 of 20

20. Question

You have a problem with your partner or close family member (child, parent, and sibling).

You say nothing and soldier on despite your feelings, expecting that they will eventually see
You tell them the issue how you believe they should rectify the issue
You make a big storm out of it and nag or bully them into changing (or parts of)
You sabotage them or bitch behind their back, hoping that somehow it will leak back to them
You have a conversation with them about the issue as close as possible to the time and seek an outcome that is win/win
You do some nice things for the person first and bring up the issue but recoil at a sign of conflict

Backup Questions

06 Dec Backup Questions