| Significance Scaffold Assessment PART B

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Question 1 of 10

1. Question
Friend or colleague complains to you
- You sarcastically say, go tell someone who cares
- You empathize, listen, and ask questions
- You sympathize and share the problem or have a mutual complain fest
- You immediately try to solve the problem
- You do (b) and help them find a solution
- You listen to the complaint and feel hopeless you can’t help
Question 2 of 10

2. Question
Someone is opinionated and dominates a meeting at work
- You do things to sabotage and show them up
- You stay quiet and hope for a speedy end
- You try to out-dominate
- You acknowledge the persons views
- You do (d) and use tact and diplomacy to add balance to the meeting.
- You are the dominant person
Question 3 of 10

3. Question
A stranger, unintentionally, pushes in before you at a service center
- You say nothing and self-reprimand
- You state, with annoyance, to the person and the server, “I was next”
- You allow them to be served, turn to another, roll your eyes, and sarcastically say, “people can be so rude”
- You acknowledge the person and say they obviously did not seen you waiting and take up the opportunity to be served
- You good naturally smile and say, “go ahead, looks like you’re in more of a hurry.”
- You are usually the person in a hurry
Question 4 of 10

4. Question
Someone wants you to take on extra work and you are already at capacity
- You say “yes” and work back without them knowing the impact on you
- You say “no” outright, it is not your job
- You say “yes” and then complain about how unfair it is to another person and potentially sabotage the quality or timing of the work (as part of the 3 answer)
- You acknowledge the importance of the request, articulate your situation, then you look for a win/win solution
- You take it on and then find you legitimately take time off for stress
- You are usually the person asking
Question 5 of 10

5. Question
Someone at work tries to blame you for something that you were not at fault for
- You wear it and question how you could be so stupid
- You wear it and then go into sabotage and/or gossip about the situation to another
- You acknowledge the importance of the situation and tactfully bring the subject to solving the problem rather than finding the fault
- You take the person head-on and argue that you had nothing to do with it and blame others or the accuser
- You acknowledge the importance and resolve to fix the problem
- You are usually the one who is trying to find out why a problem occurred
Question 6 of 10

6. Question
A service provider has not lived up to promises
- You ring and abuse them
- You ring, wait, and get the run around, and they don’t adequately fix your problem
- You ring and make friends with them hoping they will respond by fixing your problem well
- You acknowledge mistakes can be made, articulate your disappointment, and share how you would like the problem solved or you negotiate a solution
- You articulate your disappointment, and share how you would like the problem solved
- You go onto social media and talk about how bad they are without having alerted them to the issue
Question 7 of 10

7. Question
A sibling or friend has breached your confidence and you have found out
- You say nothing and continue with your friendship
- You say nothing but either sabotage or give a silent treatment
- You abuse your friend and cut off
- You share your distress but forgive and get back into relationship
- You share your distress, listen to what might have happened and lay down a basis for moving forward
- You firmly lay down a basis for moving forward
Question 8 of 10

8. Question
You received a meal at a restaurant and it is not up to standard.
- You don’t say anything and tell the waiter at the end, everything was alright, you just didn’t have a big appetite
- You make a big fuss and ask to speak to the chef and threaten to not come back of they don’t appease you in some way (or parts of)
- You loudly comment to the rest of the customers about how bad the food is, when the waiter is not there
- You befriend the waiter and point out the problem and hope that they do something about it
- You acknowledge it’s busy and people make mistakes and then state what you’d like to rectify the immediate problem
- You go straight to the manager and ask him/her to rectify the problem
Question 9 of 10

9. Question
A person you have met for the first time is rambling on about their pet subject that does not interest you
- You smile and suffer in silence wondering when you can make a break
- You overtly say I’m not interested in that subject and change to something you like
- You ask questions about them and why they have their interest rather than in the subject itself, in the hope you can move to a better topic
- You listen briefly, acknowledge their interest, politely terminate the conversation, and move on
- You stay suffering and eye roll to those around you, then make an excuse to get away
- (c) and /or (d) depending on the topic
Question 10 of 10

10. Question
You have a problem with your partner or close family member (child, parent, and sibling).
- You say nothing and soldier on despite your feelings, expecting that they will eventually see
- You tell them the issue how you believe they should rectify the issue
- You make a big storm out of it and nag or bully them into changing (or parts of)
- You sabotage them or bitch behind their back, hoping that somehow it will leak back to them
- You have a conversation with them about the issue as close as possible to the time and seek an outcome that is win/win
- You do some nice things for the person first and bring up the issue but recoil at a sign of conflict

Significance Scaffold Assessment PART B

06 Dec Significance Scaffold Assessment PART B

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